Course Summary
Subject: Customer Service
Course Title: Customer Service / Retail Traineeship
Course Types: Study Programme
Age Group: 16-18
Course Description
You will do work experience in a Retail environment which will help you develop skills and understanding of the following:
- Health and Safety
- Communicating with customers
- Understanding Employer organisations
- Problem solving
- Working with others
These skills will lead to an Edexcel Qualification up to Level 2.
You will be able to develop skills which will help you gain employment in Retail organisations across a wide range of employers. You will work towards Maths and English. The employers we use usually pay a contribution of up to £100/week towards expenses.
Upon completion, you can progress into full time employment an apprenticeship or get a reference from the employer.
See what career this course can give you access
Explore CareersGallery
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I feel like I’m progressing well, learning new skills and fitting in with a team of staff. I struggle with my dyslexia and feel as though I’m getting supported well from my tutors when I attend my Maths & English lessons every week.
Dan (Student)
I feel like I’m progressing well, learning new skills and fitting in with a team of staff. I struggle with my dyslexia and feel as though I’m getting supported well from my tutors when I attend my Maths & English lessons every week.
Paige (Student)
RTL has given me more than I ever thought possible, we've had 4-5 learners from them and we have managed to keep on 3 on Apprenticeships and we are planning for a long term stay within our company.
Paul (Employer)
Course Provider
Rocket Training
Address: 302-304 Kensington, Liverpool, L7 2RN
