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Course Summary

Subject: Customer Service

Course Title: Customer Service / Retail

Course Types: Study Programme

Course Level: Study Programme

Age Group: 16-18

Course Description

We will help you develop skills and understanding of the following:

  • Health and Safety
  • Communicating with customers
  • Understanding Employer organisations
  • Problem solving
  • Working with others

These skills will lead to an Edexcel Qualification up to Level 2.

You will be able to develop skills which will help you gain employment in the Retail industry across a wide range of employers. You will work towards Maths and English and enrichment. The programme will include a period of work experience in a local employer.

You can progress into full time employment, a Traineeship or an apprenticeship or get a reference from the employer.

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Course Provider

Rocket Training
Rocket Training

Address: 2 New Ferry Road, New Ferry, Wirral, CH62 1BJ

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