PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What's in these terms?

These terms tell you the rules for using our website www.coursepilot.co.uk (our Site).

Who we are and how to contact us

Our Site is operated by Course Pilot Ltd ("We", “us”, “our”). We are registered in England and Wales under company number 12064363 and have our registered office at 188 Liscard Road, c/o FD Analytical, Wirral, Merseyside, CH44 5TN.

Our main trading address is The Foundry Business Centre, Marcus Street, Birkenhead, Wirral, CH41 1EU.

Our VAT number is 333389687.

To contact us, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

About our Site and services provided

We provide an independent and online search engine via our Site that has been designed to help users to find and access educational courses that are provided by or through schools or colleges within the United Kingdom (“Course Providers” each a “Course Provider”).

Our Site is not for use by anyone under the age of 13.

Visitor Services

Users may access the online search engine provided via our Site to search for educational courses that are provided by or through Course Providers. Any such users are referred to in these terms as Visitors.

Course Provider Services

Course Providers may access the online search engine provided via our Site to advertise educational courses that are provided by or through them.

Premium Services

In addition to the online search engine provided via our Site to advertise educational courses that are provided by or through them, Course Providers can subscribe to our Premium Services [LINK].

By using our Site you accept these terms

By using our Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our Site. We recommend that you print a copy of these terms for future reference.

Obligations

Here are some promises you make to us in accessing and using our Site:

• As a Visitor: you are eligible to use and access our Site and you are at least 13 years old. To access and use our Site, you agree that (1) you must be at least 13 years old or older, (2) you will only have one account with us, which must be your real name; and (3) you are not already restricted by us from accessing and using our Site. Creating an account with false information is in breach of our terms, including accounts registered on behalf of others or persons under the age of 13.
• As a Course Provider: if you subscribe to our Premium Services, you agree to pay us the applicable fees (plus any VAT). Failure to pay these fees will result in the termination of your Premium Services. Also, you agree that

if you purchase a subscription to our Premium Services, your payment method will automatically be charged at the start of each subscription period for the fees (plus any VAT) applicable to that period. To avoid future charges, contact us to cancel your subscription before the renewal date in accordance with our Additional Terms for Course Providers.

We don’t promise to store or keep showing any information and content that you’ve posted. We are not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

• If you are a Course Provider, our Additional Terms for Course Providers.
• Our Privacy Policy .
• Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
• Our Cookie Policy, which sets out information about the cookies on our site.

Please note that if you enrol on a course or event, such enrolment may be subject to the relevant Course Provider’s terms and conditions.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on July 1^st 2020.

We may make changes to our site

We may update and change our Site from time to time. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our site

Except as otherwise stated, our Site is made available free of charge.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Our Site is only for users in the UK.

Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Material on our Site

All Users

Trademarks and logos used in connection with our Site are the trademarks of their respective owners. Our trademarks, service marks, graphics and logos used on our Site and any other intellectual property rights arising out of or in connection with our Site and/or our services (other than intellectual property rights in any material provided by you) are owned by Course Pilot Ltd.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

You must not use any part of the content on our Site for commercial purposes.

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Course Providers

You own all of the content, feedback and personal information you provide to us, but you also grant us a non-exclusive license to it.

You own the content and information that you submit or post to our Site, and you are only granting us the following non-exclusive license:

A worldwide, transferable and sublicensable right to use, copy, modify, distribute, publish and process information and content that you provide through our Course Services without any further consent, notice and/or compensation to you other others.

You agree to only provide information and content that you have the right to share, and that your account with us will be truthful.

Do not rely on information on our Site

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. In particular we give no warranties or assurances in relation to any of the educational courses advertised on our Site including (but not limited to) any assurances as to the content of any such courses or the suitability of any such courses.

You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our Site contains links to other sites and resources provided by third parties, including but not limited to Course Providers, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This information and materials uploaded by other users, including but not limited to Course Providers, have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• use of, or inability to use, our Site; or
• use of or reliance on any content displayed on our Site.
• In particular, we will not be liable for:
• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user:

• Please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
• If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Complaints

In rare situations where you may feel our standards have not been maintained we would like you to tell us this as this is the only way we will be able to improve our service.

How do you do this?

Please contact us in the following ways:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

In Writing: Course Pilot Ltd c/o The Foundry Business Centre, Marcus Street, Birkenhead, Wirral, CH41 1EU

Telephone:

Please note that our opening hours are 9am to 6pm.

If your complaint relates to a Course Provider, we will let you know that we have forwarded your complaint to the relevant Course Provider and will supply you with the relevant contact details. The Course Provider will be asked to deal with your complaint.

Uploading content to our Site

Whenever you make use of a feature that allows you to upload content to our Site, or to make contact with other users of our Site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our Site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Material on our Site [INSERT AS LINK].

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

You are solely responsible for securing and backing up your content.

We do not store terrorist content.

Rules about linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site in any website that is not owned by you.

Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of content on our Site other than that set out above, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.