Course Summary
Subject: Warehousing
Course Title: Improvement Technician
Course Level: Level 3
Course Description
Who is the course for?
Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.
Typically, Technicians work as a member of an operational team to resolve problems – preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance.
There are a variety of job titles associated with the occupation, these include, but are not limited to: Business Improvement Co-ordinator, Continuous Improvement Executive, Process Technician, Operational Excellence/Lean Engineer, Lean Six Sigma Yellow belt and Quality Control Analyst.
What will you study?
Students will cover a broad range of topics, including:
- Compliance: Legislative and customer compliance requirements including health and safety
- Team formation & leadership: Improvement team roles and responsibilities in a change environment
- Self-development: Different sources for knowledge development
- Compliance: Work in accordance with organisational controls and statutory regulations
- Communication: Share improvement progress through appropriate reporting
- Project management: Plan, manage and implement improvement activities. Identify and support management of risks. Develop the business case for improvement activity and implementation.
Where will Apprenticeship training take place?
This will be a mixture of development in the workplace and knowledge workshops at our premises in Liverpool & St Helens and via virtual learning platform.
Progression Opportunities
Students could progress onto a higher level Apprenticeship or could train in specific areas of their role.
See what career this course can give you access
Explore CareersGallery
"I like how much support the Chamber gives you through the Apprenticeship. The company have supported me as well."
“Taking on this Apprenticeship has been really helpful and I have learned so much about myself and other things I didn’t know.”
Callum Hunking - Student
“I have gained a great deal of knowledge on the course and my communications and leadership skills have improved. I have really enjoyed the group tutorials as it was an opportunity to ask questions and discuss the units with other learners."
“Before the course, I lacked confidence when speaking in a room full of people, but I feel that the course has helped my confidence to grow. My adviser Bobbie has provided advice, support and encouragement throughout the two years which has helped me a great deal.”
Lucille Maloney, ACR
“Taking part in the Traineeship programme improved my confidence and motivated me to get out of the house and build a career. If I hadn’t have done the course I’d still be looking for work. I’m now doing my NVQ and I hope to keep building from there."
“I was so impressed with the Starting Point service that I encouraged my boyfriend Danny to visit.”
Paige Malaney - Student
“I have gained confidence which has allowed me to take on more administrative duties.”
Samantha Halshall, Autism Initiatives
“It has been a pleasure dealing with St Helens Chamber. They are very professional and extremely helpful. The students have received a high quality of learning and support.”
Linda Percy, Team Leader, First Ark
Course Provider
St Helens Chamber of Commerce
Address: Salisbury Street, Off Chalon Way, St Helens, WA10 1FY
