Course Summary
Subject: Management
Course Title: Team Leader/Supervisor
Course Level: Level 3
Course Description
A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge skills and behaviours needed will be the same whatever the role.
Who is this course for?
Individuals who are at the start of their career in leadership and management and who wish to take their first steps into professional management.
It is also appropriate for those already in management roles who may already have experience, but who wish to develop their theoretical understanding of management skills.
What will you study?
The Team Leader/Supervisor (Level 3 Standard) course will help students effectively perform their responsibilities such as supporting, managing and developing team members, managing projects, planning and monitoring workloads and more.
Topics include:
- Understand different forms of communication and their application
- Understand organisational governance and compliance, and how to deliver Value for Money
Where will training take place?
This will be a mixture of development in the workplace and knowledge workshops at our premises in Liverpool & St Helens and via virtual learning platform
Progression Opportunities
Students could progress onto a higher level Apprenticeship or could train in specific areas of their role such as Customer Service or Project Management.
See what career this course can give you access
Explore CareersGallery
"I like how much support the Chamber gives you through the Apprenticeship. The company have supported me as well."
“Taking on this Apprenticeship has been really helpful and I have learned so much about myself and other things I didn’t know.”
Callum Hunking - Student
“I have gained a great deal of knowledge on the course and my communications and leadership skills have improved. I have really enjoyed the group tutorials as it was an opportunity to ask questions and discuss the units with other learners."
“Before the course, I lacked confidence when speaking in a room full of people, but I feel that the course has helped my confidence to grow. My adviser Bobbie has provided advice, support and encouragement throughout the two years which has helped me a great deal.”
Lucille Maloney, ACR
“Taking part in the Traineeship programme improved my confidence and motivated me to get out of the house and build a career. If I hadn’t have done the course I’d still be looking for work. I’m now doing my NVQ and I hope to keep building from there."
“I was so impressed with the Starting Point service that I encouraged my boyfriend Danny to visit.”
Paige Malaney - Student
“I have gained confidence which has allowed me to take on more administrative duties.”
Samantha Halshall, Autism Initiatives
“It has been a pleasure dealing with St Helens Chamber. They are very professional and extremely helpful. The students have received a high quality of learning and support.”
Linda Percy, Team Leader, First Ark
Course Provider
St Helens Chamber of Commerce
Address: Salisbury Street, Off Chalon Way, St Helens, WA10 1FY
